Claims Team Lead

Who we are:

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail.

The Claims Team Lead investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Torchway Benefits is hiring for the Property Claims unit. Claims come in from policyholders, claimants and agents. Our headquarters is in Salt Lake City, and about a third of the team works remotely from other countries. This is a full-time remote role. We use an employer of record in Bulgaria, so you get a proper employment contract, not a freelance agreement. You will need at least 4 hours of overlap with US Central time.

Job duties:

• Communicate decisions in writing, including coverage position letters.
• Set and adjust reserves as files develop.
• Pursue subrogation against at-fault parties.
• Write estimates using Xactimate or CCC ONE.

Requirements:

• 7+ years of claims handling experience.
• Able to climb ladders and access roofs for property inspections.
• Bachelor's degree preferred, or equivalent experience.
• Valid driver's licence and clean driving record.
• Experience with Xactimate, CCC ONE or Mitchell.

Benefits:

• 24 days paid time off.
• Paid sick days.
• Health insurance through our employer-of-record partner.
• Home office setup budget.

This posting may close early if we receive enough applications.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Torchway Benefits.