Claims Team Lead

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. Catastrophe teams deploy adjusters within days of a major storm. Hail season means long days for field adjusters.

Position summary:

The previous person in this role moved to another team. The Claims Team Lead investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. We are headquartered in Hanover and have been hiring remotely since 2020. We hire in Qatar through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours are 10:00 to 15:00 CET.

Your responsibilities:

• Manage rental, repair shop and vendor assignments.
• Meet state fair claims practices deadlines.
• Communicate decisions in writing, including coverage position letters.
• Document every file activity in Guidewire ClaimCenter.
• Write estimates using Xactimate or CCC ONE.

Required qualifications:

• 7+ years of claims handling experience.
• Comfortable handling a high caseload with deadlines.
• Bachelor's degree preferred, or equivalent experience.
• Clear writer for file notes and letters.
• Able to climb ladders and access roofs for property inspections.
• Working knowledge of auto, property or liability coverage.

Preferred:

• Bilingual English and Spanish.
• Catastrophe claims experience.

Salary range: QAR 22,000 - QAR 26,000 monthly

What you get:

• Paid sick days.
• Public holidays observed per your country.
• Monthly internet allowance.
• Home office setup budget.

Tell us your notice period and what salary you are looking for.

Applications are reviewed weekly.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bronzefold Mutual.