Claims Supervisor (Remote)

The company

Since 2009, the agency has placed crop and farm coverage across Kansas. We specialize in commercial insurance for contractors, trucking companies and restaurants. Most of the office has been here more than ten years.

Looking for a Claims Supervisor (Remote) who wants to stay somewhere for a while. We need someone fair, organized and good on the phone with people who have just had a bad day. This role is fully remote within the US. Few meetings, lots of written updates. Day-to-day communication is in Slack and Google Meet.

Key responsibilities

• Document every file activity in Guidewire ClaimCenter.
• Investigate claims by taking recorded statements from insureds, claimants and witnesses.
• Meet state fair claims practices deadlines.
• Order police reports, medical records and expert opinions as needed.
• Communicate decisions in writing, including coverage position letters.

Requirements

• Adjuster license in California, or able to obtain one within 90 days of hire.
• Experience with Xactimate, CCC ONE or Mitchell.
• Valid driver's license and clean driving record.
• Able to climb ladders and access roofs for property inspections.

Pluses

• AIC, CPCU or similar designation.
• Adjuster licenses in multiple states.
• Bilingual English and Spanish.

Compensation and benefits

Expected salary range: $121,000 - $154,000 a year, plus bonus eligibility.

• Health insurance.
• 401(k) with a 100% match up to 5%.
• Paid sick leave.
• Home office stipend.
• Three weeks of PTO to start.
• Gym membership reimbursement.
• 11 paid holidays.

Susquehanna Mutual Insurance provides equal employment opportunities to all employees and applicants.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Susquehanna Mutual Insurance Inc..