Claims Supervisor

Founded as a farmers' mutual in 1936, the company is now one of the larger mutual insurers in Canada.

Position summary

Our team is growing and we are hiring a Claims Supervisor. We need someone fair, organized and good on the phone with people who have just had a bad day. Remote, open to candidates across Canada. Normal working hours, Monday to Friday. Please make sure you have a quiet place to work and a solid internet connection.

Day to day

• Order police reports, medical records and expert opinions as needed
• Review policies to confirm coverage and identify exclusions
• Document every file activity in Guidewire ClaimCenter
• Manage rental, repair shop and vendor assignments
• Set and adjust reserves as files develop
• Investigate claims by taking recorded statements from insureds, claimants and witnesses

Minimum qualifications

• 8-10 years of claims handling experience
• Working knowledge of auto, property or liability coverage
• Patient and professional with upset customers
• Adjuster licence in Ontario, or able to obtain one within 90 days of hire
• Comfortable handling a high caseload with deadlines
• Clear writer for file notes and letters

Nice to have

• Bilingual English and Spanish
• Guidewire ClaimCenter experience

Pay: $87,000 - $103,000 a year

Why work with us

• Health spending account
• Group RRSP with employer matching
• Paid vacation

Only candidates selected for an interview will be contacted.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hamilton Insurance Agency.