Claims Representative

Since 2009, the agency has placed crop and farm coverage across Kansas. We specialize in commercial insurance for contractors, trucking companies and restaurants. Most of the office has been here more than ten years.

About the role

We are adding headcount to this team, so this is a new seat. Paid training and licensing support for new adjusters. We need someone fair, organized and good on the phone with people who have just had a bad day. Remote position. Most of the team is in Overland Park, but nobody is required to come in. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

Day to day

• Document every file activity in Guidewire ClaimCenter
• Manage rental, repair shop and vendor assignments
• Negotiate settlements with claimants, contractors and attorneys within your authority
• Pursue subrogation against at-fault parties
• Communicate decisions in writing, including coverage position letters
• Set and adjust reserves as files develop
• Write estimates using Xactimate or CCC ONE

Who you are

• 2+ years of claims handling experience
• Adjuster license in Michigan, or able to obtain one within 90 days of hire
• Experience with Xactimate, CCC ONE or Mitchell

Nice to have

• Auto body or construction background
• Catastrophe claims experience

What you get

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• 11 paid holidays
• Annual bonus
• Flexible schedule
• Referral program

Susquehanna Mutual Insurance is an Equal Opportunity Employer, including disability and protected veteran status.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Susquehanna Mutual Insurance Inc..