Claims Representative I (Catastrophe)

About the company:

Our claims organization handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. Willow Creek Insurance is a property and casualty insurer writing policies in 30 states through independent agents. January renewals keep everyone busy for a few weeks.

Position summary:

Willow Creek Insurance is hiring for the Casualty unit. Claims come in from policyholders, claimants and agents. You can work from home anywhere in the US. We have no office requirement. Flexible hours with a daily team call in the morning. We talk mostly in Slack and hop on quick calls when something needs discussing.

In this role you will:

• Negotiate settlements with claimants, contractors and attorneys within your authority.
• Review policies to confirm coverage and identify exclusions.
• Meet state fair claims practices deadlines.
• Order police reports, medical records and expert opinions as needed.
• Document every file activity in Guidewire ClaimCenter.
• Manage rental, repair shop and vendor assignments.
• Identify potential fraud and refer files to SIU.
• Write estimates using Xactimate or CCC ONE.

Required qualifications:

• Experience with Xactimate, CCC ONE or Mitchell.
• Comfortable handling a high caseload with deadlines.
• Bachelor's degree preferred, or equivalent experience.

Perks and benefits:

Compensation: $60,000 - $82,000 annually

• Medical, dental and vision insurance.
• 401(k) with a 100% match up to 5%.
• Paid holidays.
• Flexible schedule.

Willow Creek Insurance provides equal employment opportunities to all employees and applicants.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Willow Creek Insurance.