Claims Representative I

About us:

Personal lines make up about 70 percent of premium. Clients drop by to pay premiums, ask about a claim or just say hello.

Overview:

Brookside Mutual Insurance has an opening for a Claims Representative I. Mix of desk and field work. Company car or mileage reimbursement for field inspections. We work hybrid out of San Antonio, usually three days in, two days remote.

In this role you will:

• Negotiate settlements with claimants, contractors and attorneys within your authority.
• Meet state fair claims practices deadlines.
• Investigate claims by taking recorded statements from insureds, claimants and witnesses.
• Communicate decisions in writing, including coverage position letters.
• Order police reports, medical records and expert opinions as needed.
• Manage rental, repair shop and vendor assignments.

What you'll need:

• 1+ years of claims handling experience.
• Patient and professional with upset customers.
• Comfortable handling a high caseload with deadlines.

Bonus points:

• AIC, CPCU or similar designation.
• Guidewire ClaimCenter experience.

Pay and benefits:

Salary: $55,000 to $65,000 annually

• Flexible schedule.
• 11 paid holidays.
• Referral program.
• Professional development budget.
• 401(k) with 4% match.
• Health insurance.
• Medical, dental and vision insurance.

New hires usually start two to three weeks after accepting an offer.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brookside Mutual Insurance.