Claims Representative I (Bodily Injury)

Regional offices in London and five other cities support agents and policyholders. Catastrophe teams deploy adjusters within days of a major storm. Founded in 1988, we now have 4,900 employees. Most of the office has been here more than ten years.

About the role

We are adding a Claims Representative I (Bodily Injury) to our operations team. Based in Mexico City. Remote work is available after training for adjusters with a home office.

Key responsibilities

• Manage rental, repair shop and vendor assignments.
• Write estimates using Xactimate or CCC ONE.
• Investigate claims by taking recorded statements from insureds, claimants and witnesses.
• Review policies to confirm coverage and identify exclusions.
• Meet state fair claims practices deadlines.
• Document every file activity in Guidewire ClaimCenter.

Minimum qualifications

• 0-2 years of claims handling experience.
• Comfortable handling a high caseload with deadlines.
• Experience with Xactimate, CCC ONE or Mitchell.
• Working knowledge of auto, property or liability coverage.
• Patient and professional with upset customers.
• Clear writer for file notes and letters.

What you get

• Paid parental leave.
• Public holidays observed per your country.
• Health insurance through our employer-of-record partner.
• Co-working space stipend.
• Paid sick days.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Yewbench Assurance.