Claims Handler

Who we are

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Founded in 1972, we now have 6,600 employees.

The Claims Handler investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Hybrid, with three days a week in our Helsinki office.

Duties

• Review policies to confirm coverage and identify exclusions.
• Order police reports, medical records and expert opinions as needed.
• Work catastrophe deployments after major storms, sometimes for weeks at a time.
• Negotiate settlements with claimants, contractors and attorneys within your authority.
• Investigate claims by taking recorded statements from insureds, claimants and witnesses.
• Write estimates using Xactimate or CCC ONE.
• Set and adjust reserves as files develop.

Requirements

• Patient and professional with upset customers.
• Clear writer for file notes and letters.
• Able to climb ladders and access roofs for property inspections.
• Comfortable handling a high caseload with deadlines.
• Bachelor's degree preferred, or equivalent experience.
• Experience with Xactimate, CCC ONE or Mitchell.

Compensation and benefits

• Private health insurance.
• Occupational pension.
• Five weeks of annual leave.
• Lunch benefit.
• Training budget.
• Hybrid working.

Candidates must be eligible to work in Finland.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Merrick Assurance Corp..