Claims Handler

The company underwrites workers' compensation for small and mid-sized employers. We need someone fair, organised and good on the phone with people who have just had a bad day. Malabar Insurance Group is hiring for the Auto Claims unit. Claims come in from policyholders, claimants and agents. Fully remote. You can work from anywhere in India. Most of our work is async, and meetings are kept short. Clear written English is a must, as the team works across time zones.

The job includes: write estimates using Xactimate or CCC ONE; document every file activity in Guidewire ClaimCenter; meet state fair claims practices deadlines; manage rental, repair shop and vendor assignments; investigate claims by taking recorded statements from insureds, claimants and witnesses.

What we're looking for:

• 2+ years of claims handling experience
• Able to climb ladders and access roofs for property inspections
• Patient and professional with upset customers

We offer health insurance for you and your family, provident fund, paid leave, learning budget, internet reimbursement and gratuity.

Please submit your CV in English.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Malabar Insurance Group.