Claims Handler

Company overview:

Founded as a farmers' mutual in 1993, the company is now one of the larger mutual insurers in the US. We employ 860 people across underwriting, claims, actuarial, IT and customer service. January renewals keep everyone busy for a few weeks.

About the role:

This role opened up after a team member moved internally. The Claims Handler investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. The company is based in Lawrence, the US. We are a distributed team spread across a few time zones. We hire in the UK through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Job duties:

• Order police reports, medical records and expert opinions as needed
• Meet state fair claims practices deadlines
• Review policies to confirm coverage and identify exclusions
• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Set and adjust reserves as files develop
• Communicate decisions in writing, including coverage position letters
• Negotiate settlements with claimants, contractors and attorneys within your authority

What we're looking for:

• 3+ years of claims handling experience
• Bachelor's degree preferred, or equivalent experience
• Valid driver's licence and clean driving record

Desirable:

• Bilingual English and Spanish

Benefits:

Pay: £36,000 to £43,000 per year

• Performance bonus
• 24 days paid time off
• Annual learning budget
• Monthly internet allowance
• Public holidays observed per your country
• Annual team retreat

We are committed to equality, diversity and inclusion, and we welcome applications from everyone.

We may close the vacancy early if we receive a high number of applications.

Please send your CV. A cover letter is welcome but not required.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lawrence Insurance.