Claims Handler

Regional offices in Karachi and five other cities support agents and policyholders. Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. We close at 3 p.m. on Fridays in the summer.

Role overview:

Granitecrest Benefits is hiring a Claims Handler to work remotely from Pakistan. We need someone fair, organised and good on the phone with people who have just had a bad day. You can work from home anywhere in Pakistan. We have no office requirement. Hours are flexible, with one short team call each morning. You will need a stable internet connection and a backup power source (UPS or inverter).

Job duties:

• Set and adjust reserves as files develop
• Identify potential fraud and refer files to SIU
• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Write estimates using Xactimate or CCC ONE
• Review policies to confirm coverage and identify exclusions

What you need:

• 3+ years of claims handling experience
• Bachelor's degree preferred, or equivalent experience
• Working knowledge of auto, property or liability coverage
• Experience with Xactimate, CCC ONE or Mitchell

Preferred qualifications:

• Adjuster licences in multiple states
• Bilingual English and Spanish
• AIC, CPCU or similar designation
• Catastrophe claims experience

Salary: PKR 105,000 - PKR 125,000 pcm

Compensation and benefits:

• Medical insurance
• Provident fund
• Paid leave
• Fuel allowance
• Life insurance
• Two bonuses a year

Candidates must be eligible to work in Pakistan.

Please mention your notice period and expected salary.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Granitecrest Benefits.