Claims Handler

We employ 290 people across underwriting, claims, actuarial, IT and customer service. Regional offices in Ahmedabad and five other cities support agents and policyholders.

Position summary:

Gill Insurance Group is hiring for the operations unit. Claims come in from policyholders, claimants and agents. Remote within India. The team meets in Ahmedabad once a quarter, travel covered. You can set your own hours around a daily morning check-in. You need a reliable internet connection and somewhere quiet to work.

What you'll be doing:

• Identify potential fraud and refer files to SIU
• Document every file activity in Guidewire ClaimCenter
• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Meet state fair claims practices deadlines
• Review policies to confirm coverage and identify exclusions
• Investigate claims by taking recorded statements from insureds, claimants and witnesses

What you need:

• 2-4 years of claims handling experience
• Comfortable handling a high caseload with deadlines
• Valid driver's licence and clean driving record
• Able to climb ladders and access roofs for property inspections
• Working knowledge of auto, property or liability coverage
• Patient and professional with upset customers
• Clear writer for file notes and letters

Preferred:

• AIC, CPCU or similar designation
• Auto body or construction background
• Adjuster licences in multiple states
• Guidewire ClaimCenter experience

Perks and benefits:

• Health insurance for you and your family
• Provident fund
• Paid leave

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gill Insurance Group Pvt Ltd.