Claims Handler

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. Founded as a farmers' mutual in 1956, the company is now one of the larger mutual insurers in Pakistan.

The position

Looking for a Claims Handler who wants to stay somewhere for a while. Based in Karachi. Remote work is available after training for adjusters with a home office. We need someone fair, organised and good on the phone with people who have just had a bad day.

Duties

• Review policies to confirm coverage and identify exclusions
• Write estimates using Xactimate or CCC ONE
• Set and adjust reserves as files develop
• Communicate decisions in writing, including coverage position letters
• Identify potential fraud and refer files to SIU
• Meet state fair claims practices deadlines

Required qualifications

• 3+ years of claims handling experience
• Working knowledge of auto, property or liability coverage
• Patient and professional with upset customers
• Bachelor's degree preferred, or equivalent experience
• Comfortable handling a high caseload with deadlines
• Experience with Xactimate, CCC ONE or Mitchell
• Clear writer for file notes and letters

Rate: PKR 105,000 to PKR 135,000 a month

Perks and benefits

• Medical insurance
• Provident fund
• Paid leave

Applications are reviewed weekly.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Crescent Mutual Insurance.