Claims Handler

Employee benefits clients use us for group health, dental, vision and life plans. The company underwrites workers' compensation for small and mid-sized employers.

This is a new position created as the team has grown over the last year. We need someone fair, organised and good on the phone with people who have just had a bad day. This is a full-time remote role. We use an employer of record in the Netherlands, so you get a proper employment contract, not a freelance agreement. You will need to be available during UK office hours, at least until 3:00 PM GMT.

Key responsibilities

• Document every file activity in Guidewire ClaimCenter.
• Order police reports, medical records and expert opinions as needed.
• Set and adjust reserves as files develop.
• Manage rental, repair shop and vendor assignments.
• Investigate claims by taking recorded statements from insureds, claimants and witnesses.

What we're looking for

• 3+ years of claims handling experience.
• Bachelor's degree preferred, or equivalent experience.
• Valid driver's licence and clean driving record.
• Experience with Xactimate, CCC ONE or Mitchell.
• Clear writer for file notes and letters.
• Able to climb ladders and access roofs for property inspections.

Bonus points

• Bilingual English and Spanish.
• Adjuster licences in multiple states.

Why work with us

Pay: €3,400 to €4,100 monthly

• Annual salary review.
• Paid sick days.
• Monthly internet allowance.
• Annual team retreat.
• Annual learning budget.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Collins Insurance Services Ltd.