Claims Handler

Commercial lines, personal lines and specialty programs are run as separate business units. Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Most of the office has been here more than ten years.

The role:

The Claims Handler investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. This role is fully remote within Pakistan. Normal business hours, Monday to Friday, with some flexibility. Communication happens mostly in Slack and short video calls.

Essential duties and responsibilities:

• Communicate decisions in writing, including coverage position letters.
• Identify potential fraud and refer files to SIU.
• Write estimates using Xactimate or CCC ONE.
• Pursue subrogation against at-fault parties.
• Negotiate settlements with claimants, contractors and attorneys within your authority.
• Set and adjust reserves as files develop.

Required qualifications:

• 3+ years of claims handling experience.
• Able to climb ladders and access roofs for property inspections.
• Working knowledge of auto, property or liability coverage.
• Valid driver's licence and clean driving record.
• Clear writer for file notes and letters.

Rate: PKR 105,000 - PKR 135,000 a month

Why work with us:

• Medical insurance.
• Provident fund.
• Paid leave.
• Life insurance.
• Two bonuses a year.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chestnutford Insurance.