Claims Assistant

We employ 56,100 people across underwriting, claims, actuarial, IT and customer service. Commercial lines, personal lines and specialty programs are run as separate business units. Hail season means long days for field adjusters.

Job summary:

Wrenfield Mutual has an opening for a Claims Assistant. We need someone fair, organised and good on the phone with people who have just had a bad day. Paid training and licensing support for new adjusters. This is a long-term contractor role, paid monthly in USD. You will need at least 3 hours of overlap with US Pacific time.

Responsibilities:

Set and adjust reserves as files develop. Pursue subrogation against at-fault parties. Manage rental, repair shop and vendor assignments. Investigate claims by taking recorded statements from insureds, claimants and witnesses. Write estimates using Xactimate or CCC ONE. Meet state fair claims practices deadlines. Communicate decisions in writing, including coverage position letters. Order police reports, medical records and expert opinions as needed.

What you need:

1-2 years of claims handling experience. Valid driver's licence and clean driving record. Able to climb ladders and access roofs for property inspections. Comfortable handling a high caseload with deadlines. Patient and professional with upset customers. Clear writer for file notes and letters.

Preferred:

Bilingual English and Spanish. Guidewire ClaimCenter experience. Adjuster licences in multiple states. AIC, CPCU or similar designation.

Salary range: $790 - $1,000 per month

Pay and benefits:

Paid time off. Paid in USD. Company laptop.

Applications are reviewed weekly.

We may close this posting early once we have enough applications.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wrenfield Mutual.