Claims Assistant

Regional offices in Karachi and five other cities support agents and policyholders. Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. We close at 3 p.m. on Fridays in the summer.

Position summary

Granitecrest Benefits is hiring a Claims Assistant to work remotely from Pakistan. Paid training and licensing support for new adjusters. Remote within Pakistan. The team meets in Karachi once a quarter, travel covered.

Your responsibilities

• Order police reports, medical records and expert opinions as needed.
• Document every file activity in Guidewire ClaimCenter.
• Review policies to confirm coverage and identify exclusions.
• Identify potential fraud and refer files to SIU.
• Communicate decisions in writing, including coverage position letters.
• Meet state fair claims practices deadlines.
• Work catastrophe deployments after major storms, sometimes for weeks at a time.
• Set and adjust reserves as files develop.

What you need

• 1+ years of claims handling experience.
• Bachelor's degree preferred, or equivalent experience.
• Working knowledge of auto, property or liability coverage.
• Valid driver's licence and clean driving record.
• Comfortable handling a high caseload with deadlines.

Preferred

• AIC, CPCU or similar designation.
• Auto body or construction background.
• Adjuster licences in multiple states.
• Guidewire ClaimCenter experience.

Salary range: PKR 74,000 - PKR 97,000 a month

What we offer

• Flexible schedule.

We will only contact shortlisted applicants.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Granitecrest Benefits.