Claims Assistant

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Licensing (property and casualty, life and health) is paid for, with study time during work hours.

Overview:

Paid training and licensing support for new adjusters. The Claims Assistant investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. We are headquartered in Dublin and have been hiring remotely since 2020. You will be employed through our employer-of-record partner in Pakistan, with a local contract and salary paid in Pakistani rupees. You will need to be available during UK office hours, at least until 3:00 PM GMT. You need a reliable internet connection and somewhere quiet to work.

Main duties:

• Work catastrophe deployments after major storms, sometimes for weeks at a time.
• Document every file activity in Guidewire ClaimCenter.
• Meet state fair claims practices deadlines.
• Negotiate settlements with claimants, contractors and attorneys within your authority.
• Manage rental, repair shop and vendor assignments.
• Identify potential fraud and refer files to SIU.
• Pursue subrogation against at-fault parties.

What you need:

• Working knowledge of auto, property or liability coverage.
• Able to climb ladders and access roofs for property inspections.
• Bachelor's degree preferred, or equivalent experience.
• Comfortable handling a high caseload with deadlines.
• Valid driver's licence and clean driving record.
• Clear writer for file notes and letters.

Benefits:

• Company laptop.
• 24 days paid time off.
• Annual salary review.
• Health insurance through our employer-of-record partner.

Candidates must be eligible to work in Pakistan.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Celtic Benefits.