Claims Adjuster Trainee

Founded as a farmers' mutual in 1967, the company is now one of the larger mutual insurers in Saudi Arabia. We started in 1967 and have grown to about 320 people.

Job summary

This is a newly created position. Al Faraj Mutual is hiring for the Workers' Compensation unit. Claims come in from policyholders, claimants and agents. We need someone fair, organized and good on the phone with people who have just had a bad day. Our team is spread across 14 countries. Headquarters is in Riyadh. You will be employed through our employer-of-record partner in the US, with a local contract and salary paid in USD. Working hours follow Gulf time, Monday to Friday.

Essential duties and responsibilities

• Pursue subrogation against at-fault parties
• Investigate claims by taking recorded statements from insureds, claimants and witnesses
• Meet state fair claims practices deadlines
• Negotiate settlements with claimants, contractors and attorneys within your authority
• Set and adjust reserves as files develop
• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Communicate decisions in writing, including coverage position letters
• Write estimates using Xactimate or CCC ONE

Required qualifications

• 0-2 years of claims handling experience
• Working knowledge of auto, property or liability coverage
• Patient and professional with upset customers
• Bachelor's degree preferred, or equivalent experience

Nice to have

• Guidewire ClaimCenter experience
• AIC, CPCU or similar designation

The salary range for this role is $38,000 - $49,000 annually. This range reflects base salary only.

Perks and benefits

• 24 days paid time off
• Health insurance through our employer-of-record partner
• Company laptop
• Performance bonus
• Co-working space stipend
• Home office setup budget

Please include a short note on why this role interests you.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Al Faraj Mutual.