Claims Adjuster

Founded as a farmers' mutual in 1936, the company is now one of the larger mutual insurers in Canada.

Job summary:

This role opened up after a team member moved internally. Hamilton Insurance Agency is hiring for the Property Claims unit. Claims come in from policyholders, claimants and agents. The Claims Adjuster investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Fully remote. You can work from anywhere in Canada. We use Slack, Notion and Google Meet. Cameras on for team calls.

Your responsibilities:

• Identify potential fraud and refer files to SIU
• Set and adjust reserves as files develop
• Investigate claims by taking recorded statements from insureds, claimants and witnesses
• Document every file activity in Guidewire ClaimCenter
• Communicate decisions in writing, including coverage position letters

What you need:

• Comfortable handling a high caseload with deadlines
• Able to climb ladders and access roofs for property inspections
• Adjuster licence in Ontario, or able to obtain one within 90 days of hire
• Clear writer for file notes and letters

Salary range: $62,000-$76,000 per year

Perks and benefits:

• Extended health and dental benefits
• RRSP matching
• Parental leave top-up
• Employee and family assistance program
• Three weeks paid vacation to start

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hamilton Insurance Agency.