Business Analyst

About us

Founded in 1998, the business writes the billing, metering and customer portal software that small water and electric utilities run on. Customers use our platform to manage equipment rentals: reservations, check-out, damage photos, invoicing and QuickBooks sync. We started in 1998 and have grown to about 100 people.

WM Cloud is hiring a Business Analyst to work remotely from Pakistan. This role sits between business users and the technical team. You need to speak both languages. This role is fully remote within Pakistan. Normal working hours, Monday to Friday.

Responsibilities

• Evaluate vendor software against requirements
• Write user stories and acceptance criteria in Jira
• Present findings and recommendations to managers and executives
• Document business rules, data definitions and report logic
• Map current and future-state processes in Visio or Lucidchart
• Prepare training materials and job aids for new processes
• Identify gaps between the system and how people actually do the work

Who you are

• 2-4 years as a business analyst or in a similar requirements role
• Clear writer and presenter
• Experience writing user stories, requirements documents and test cases

What you get

• Medical insurance
• Provident fund
• Paid leave

Candidates must be eligible to work in Pakistan.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at WM Cloud.