Business Analyst, Salesforce

From an office in Phoenix, Pioneer Valley Lending runs payment processing for property managers and HOAs. Founded in 1971, we now have 60 employees. Licensing exams (SIE, Series 7, Series 66) are paid for, with study time during work hours.

The role

Pioneer Valley Lending is looking for a Business Analyst, Salesforce to join a small, steady team. This role sits between business users and the technical team. You need to speak both languages. Remote within the US. The team meets in Phoenix once a quarter, travel covered. Few meetings, lots of written updates. Good written English matters here, since most updates are written.

Your responsibilities

Analyze data in Excel and SQL to size problems and measure results. Maintain a prioritized backlog with the product owner. Document business rules, data definitions and report logic. Evaluate vendor software against requirements. Work with developers and vendors to clarify requirements during the build. Map current and future-state processes in Visio or Lucidchart. Prepare training materials and job aids for new processes. Plan and run user acceptance testing, and track defects to resolution.

What you'll need

3+ years as a business analyst or in a similar requirements role. Experience writing user stories, requirements documents and test cases. Clear writer and presenter. Working knowledge of SQL for basic queries.

What we offer

The base pay range for this position is $92,000-$116,000 annually. Actual pay depends on experience, skills and location.

Medical, dental and vision insurance. 401(k) with 4% match. Three weeks of PTO to start. Vision insurance. Paid time off. Employee assistance program.

We review applications on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pioneer Valley Lending.