Business Analyst (Salesforce)

We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers. Founded in 2008, the business writes the billing, metering and customer portal software that small water and electric utilities run on. Founded in 2008, we now have 140 employees.

Job summary

The Business Analyst (Salesforce) gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Contract and full-time options available. Remote position. Most of the team is in Toronto, but nobody is required to come in. You will write a lot of updates, so clear written English is important.

Day to day

• Analyze data in Excel and SQL to size problems and measure results.
• Identify gaps between the system and how people actually do the work.
• Map current and future-state processes in Visio or Lucidchart.
• Present findings and recommendations to managers and executives.

What you'll need

• 3-5 years as a business analyst or in a similar requirements role.
• Clear writer and presenter.
• Bachelor's degree in business, information systems or a related field.
• Comfortable leading workshops with people who disagree.
• Experience writing user stories, requirements documents and test cases.

Preferred qualifications

• Finance or supply chain domain knowledge.
• NetSuite, SAP or Dynamics 365 implementation experience.

Perks and benefits

Compensation: $84,000 - $100,000 per year

• Extended health and dental benefits.
• Group RRSP with employer matching.
• Paid vacation.
• Paid sick days.
• Home office allowance.
• Annual bonus.
• Employee and family assistance program.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ironwoodland.