Business Analyst - Salesforce

Everyone here does the work. There is no layer of partners selling and juniors delivering.

We are replacing a colleague who is moving away. Contract and full-time options available. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. Hybrid. You will need to be in Charlotte at least two days per week.

Main duties

• Run requirements sessions with business users and document what they need
• Document business rules, data definitions and report logic
• Evaluate vendor software against requirements
• Support go-lives with hands-on help and issue triage
• Write user stories and acceptance criteria in Jira
• Prepare training materials and job aids for new processes
• Present findings and recommendations to managers and executives

Minimum qualifications

• Bachelor's degree in business, information systems or a related field
• Clear writer and presenter
• Jira and Confluence experience
• Advanced Excel skills
• Comfortable leading workshops with people who disagree

Also helpful

• Power BI or Tableau
• NetSuite, SAP or Dynamics 365 implementation experience

Benefits

Pay: $95,000 - $109,000 annually

• Free parking
• Dental insurance
• Referral program
• Gym membership reimbursement

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ironbrook Strategies.