Business Analyst - Remote

Enterprise clients outsource service desk, end-user support and data center operations to us under multi-year contracts.

We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. The Business Analyst - Remote gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs.

Responsibilities

• Prepare training materials and job aids for new processes.
• Work with developers and vendors to clarify requirements during the build.
• Plan and run user acceptance testing, and track defects to resolution.
• Support go-lives with hands-on help and issue triage.
• Maintain a prioritized backlog with the product owner.

Skills and experience

• 3-5 years as a business analyst or in a similar requirements role.
• Working knowledge of SQL for basic queries.
• Experience writing user stories, requirements documents and test cases.
• Advanced Excel skills.
• Comfortable leading workshops with people who disagree.
• Bachelor's degree in business, information systems or a related field.

Benefits

Pay range: $114,000 - $139,000 a year. Final offer will depend on experience.

• Health insurance.
• 401(k) with company match.
• Paid sick leave.
• Short- and long-term disability.

Stonepeak IT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Stonepeak IT.