Business Analyst (Remote)

About the job

Most of the year is steady work, and January to April is busy season. The Business Analyst (Remote) gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs.

Prepare training materials and job aids for new processes
Identify gaps between the system and how people actually do the work
Present findings and recommendations to managers and executives
Support go-lives with hands-on help and issue triage

Required qualifications

2-4 years as a business analyst or in a similar requirements role
Jira and Confluence experience
Comfortable leading workshops with people who disagree
Working knowledge of SQL for basic queries

We offer private health insurance, training budget, meal vouchers, flexible start and finish times and remote work allowance.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Serrano Asesoría.