Business Analyst

We run a fiber backbone of over 20,000 route miles, plus data centers and network operations centers. Retail stores, field technicians and customer care all report into regional operations teams. Techs take their trucks home and drive straight to the first job of the day.

ROLE OVERVIEW:

The Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Our team is spread across 6 countries. Headquarters is in Berlin. We hire in the US through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours are 10:00 to 15:00 CET. We ship you a laptop and accessories before your first day.

KEY RESPONSIBILITIES:

• Maintain a prioritized backlog with the product owner
• Support go-lives with hands-on help and issue triage
• Present findings and recommendations to managers and executives
• Prepare training materials and job aids for new processes
• Map current and future-state processes in Visio or Lucidchart
• Run requirements sessions with business users and document what they need
• Evaluate vendor software against requirements

REQUIRED QUALIFICATIONS:

• 2+ years as a business analyst or in a similar requirements role
• Comfortable leading workshops with people who disagree
• Clear writer and presenter
• Experience writing user stories, requirements documents and test cases
• Advanced Excel skills
• Bachelor's degree in business, information systems or a related field
• Jira and Confluence experience

PREFERRED QUALIFICATIONS:

• NetSuite, SAP or Dynamics 365 implementation experience
• Process improvement training such as Lean Six Sigma
• Salesforce Administrator certification
• Finance or supply chain domain knowledge

Pay: $103,000 to $119,000 a year

WHY WORK WITH US:

• Two weeks of paid leave at year end
• Health insurance through our employer-of-record partner
• Wellness allowance

Poplardeck is an Equal Opportunity Employer, including disability and protected veteran status.

This position requires a background check.

We review applications on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Poplardeck.