Business Analyst

ABOUT THE COMPANY:

Every account manager handles a full book, from quotes to renewals to claims questions. Our producers answer their own phones and visit commercial clients in person. Family owned and operated since 1994.

This role sits between business users and the technical team. You need to speak both languages. The Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Remote position. Most of the team is in Greensboro, but nobody is required to come in. We keep meetings to a minimum and work mostly async.

IN THIS ROLE YOU WILL:

• Document business rules, data definitions and report logic
• Identify gaps between the system and how people actually do the work
• Map current and future-state processes in Visio or Lucidchart
• Run requirements sessions with business users and document what they need
• Write user stories and acceptance criteria in Jira

REQUIREMENTS:

• 3-5 years as a business analyst or in a similar requirements role
• Bachelor's degree in business, information systems or a related field
• Advanced Excel skills
• Clear writer and presenter
• Jira and Confluence experience
• Working knowledge of SQL for basic queries

WHAT YOU GET:

• 11 paid holidays
• 401(k) with 4% match
• Annual bonus
• Professional development budget
• Dental insurance
• Vision insurance
• Home office stipend

EOE. We participate in E-Verify.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at King Insurance.