Business Analyst

Jug Systems builds scheduling and dispatch software for field service companies, from two-truck plumbing outfits to regional HVAC contractors. We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers.

The position:

Our team is growing and we are hiring a Business Analyst. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. You can work from home anywhere in Slovenia. We have no office requirement.

What you'll do:

• Plan and run user acceptance testing, and track defects to resolution.
• Work with developers and vendors to clarify requirements during the build.
• Maintain a prioritized backlog with the product owner.
• Support go-lives with hands-on help and issue triage.
• Write user stories and acceptance criteria in Jira.
• Analyse data in Excel and SQL to size problems and measure results.

Skills and experience:

• Bachelor's degree in business, information systems or a related field.
• Experience writing user stories, requirements documents and test cases.
• Comfortable leading workshops with people who disagree.

Desirable:

• NetSuite, SAP or Dynamics 365 implementation experience.
• Process improvement training such as Lean Six Sigma.
• CBAP or PMI-PBA certification.

Benefits:

• Private medical care.
• Flexible hours.
• Language courses.
• Annual bonus.
• Meal vouchers.
• Remote work allowance.

Let us know your current notice period and salary expectations.

We may close this posting early once we have enough applications.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jug Systems d.o.o..