Business Analyst

We are adding a Business Analyst to our Operational Excellence team. This role sits between business users and the technical team. You need to speak both languages. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. Remote position. Most of the team is in Palm Bay, but nobody is required to come in. Most of our work is async, and meetings are kept short.

Main duties

• Document business rules, data definitions and report logic.
• Write user stories and acceptance criteria in Jira.
• Map current and future-state processes in Visio or Lucidchart.
• Identify gaps between the system and how people actually do the work.
• Analyze data in Excel and SQL to size problems and measure results.
• Work with developers and vendors to clarify requirements during the build.

Skills and experience

• 3-5 years as a business analyst or in a similar requirements role.
• Experience writing user stories, requirements documents and test cases.
• Working knowledge of SQL for basic queries.
• Clear writer and presenter.
• Bachelor's degree in business, information systems or a related field.
• Familiar with Agile and Scrum.

Pay and benefits

Pay range: $44.00 - $49.00 per hour. Final offer will depend on experience.

• $1,000 home office setup budget.

Company overview

Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. Typical projects include office moves, server migrations to Azure, and replacing aging switches and access points.

Great Lakes Computer Services is an Equal Opportunity Employer, including disability and protected veteran status.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Great Lakes Computer Services, LLC.