Business Analyst (Data)

Overview:

The Business Analyst (Data) gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. Remote position. Most of the team is in Columbus, but nobody is required to come in. You can set your own hours around a daily morning check-in.

What you'll do:

• Identify gaps between the system and how people actually do the work
• Document business rules, data definitions and report logic
• Run requirements sessions with business users and document what they need
• Evaluate vendor software against requirements
• Prepare training materials and job aids for new processes
• Analyze data in Excel and SQL to size problems and measure results
• Work with developers and vendors to clarify requirements during the build
• Maintain a prioritized backlog with the product owner

Requirements:

• 2+ years as a business analyst or in a similar requirements role
• Working knowledge of SQL for basic queries
• Familiar with Agile and Scrum
• Bachelor's degree in business, information systems or a related field
• Advanced Excel skills
• Jira and Confluence experience

Bonus points:

• NetSuite, SAP or Dynamics 365 implementation experience
• Salesforce Administrator certification
• Process improvement training such as Lean Six Sigma

Pay and benefits:

The base pay range for this position is $88,000 - $106,000/year. Actual pay depends on experience, skills and location.

• Medical, dental and vision insurance
• 401(k) with a 100% match up to 5%
• Three weeks of PTO to start
• Professional development budget

About us:

The legal aid clinic helps tenants facing eviction and families appealing benefit denials. Kinship care support helps grandparents and other relatives who are raising children. We started in 2000 and have grown to about 110 people.

Start dates are flexible, usually within a few weeks of an offer.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Roberts Alliance LLC.