Business Analyst, Data

Jacksonville Data employs 51,600 people across engineering hubs in Jacksonville and three other locations, building ERP software for mid-market manufacturers. We keep recurring meetings to Tuesdays and Thursdays where we can.

Overview

This role sits between business users and the technical team. You need to speak both languages. Jacksonville Data is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. You can work from home anywhere in the US. We have no office requirement. Few meetings, lots of written updates.

Job duties

• Identify gaps between the system and how people actually do the work.
• Run requirements sessions with business users and document what they need.
• Map current and future-state processes in Visio or Lucidchart.
• Plan and run user acceptance testing, and track defects to resolution.
• Present findings and recommendations to managers and executives.
• Document business rules, data definitions and report logic.
• Support go-lives with hands-on help and issue triage.
• Work with developers and vendors to clarify requirements during the build.

Minimum qualifications

• 3-5 years as a business analyst or in a similar requirements role.
• Familiar with Agile and Scrum.
• Advanced Excel skills.
• Bachelor's degree in business, information systems or a related field.
• Experience writing user stories, requirements documents and test cases.

Preferred qualifications

• Process improvement training such as Lean Six Sigma.
• Power BI or Tableau.

Starting pay: $101,000 to $120,000 a year, depending on experience and certifications.

Perks and benefits

• Medical, dental and vision insurance.
• 401(k) with 4% match.
• 12 weeks of paid parental leave.
• Flexible spending account.
• Health insurance.
• $1,000 home office setup budget.

Jacksonville Data is an Equal Opportunity Employer, including disability and protected veteran status.

Please include a short note on why this role interests you.

No agencies or third-party recruiters, please.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jacksonville Data.