Business Analyst

Nursing, allied health, research and support services staff work across urban and rural campuses. Magnet designation has been held at the flagship hospital for over a decade. Badge access, unit-colored scrubs, and free parking in the employee garage.

The Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Remote, with occasional travel to Ndola (a few times a year).

Key responsibilities

• Write user stories and acceptance criteria in Jira
• Present findings and recommendations to managers and executives
• Identify gaps between the system and how people actually do the work
• Evaluate vendor software against requirements
• Plan and run user acceptance testing, and track defects to resolution
• Support go-lives with hands-on help and issue triage

Who you are

• 3+ years as a business analyst or in a similar requirements role
• Advanced Excel skills
• Bachelor's degree in business, information systems or a related field
• Jira and Confluence experience

Why work with us

Compensation: ZMW 13,000 - ZMW 15,000 per month

• Flexible schedule

Candidates must be eligible to work in Zambia.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Copperbelt Health.