Business Analyst

We employ 3,600 people in stores, distribution centres and our support office. Private label products make up about a third of sales.

Role overview:

This is a new role. The team has doubled in size over the past year. This role sits between business users and the technical team. You need to speak both languages. This is a full-time remote role. We use an employer of record in Pakistan, so you get a proper employment contract, not a freelance agreement. You will need at least 4 hours of overlap with US Eastern time. Day-to-day communication is in Slack and Google Meet.

Job duties:

• Support go-lives with hands-on help and issue triage.
• Evaluate vendor software against requirements.
• Document business rules, data definitions and report logic.
• Map current and future-state processes in Visio or Lucidchart.
• Write user stories and acceptance criteria in Jira.

What you need:

• Working knowledge of SQL for basic queries.
• Bachelor's degree in business, information systems or a related field.
• Experience writing user stories, requirements documents and test cases.
• Advanced Excel skills.
• Familiar with Agile and Scrum.
• Jira and Confluence experience.
• Clear writer and presenter.

Salary range: PKR 330,000 - PKR 430,000 a month

Compensation and benefits:

• 20 days paid time off.
• Monthly internet allowance.
• Performance bonus.
• Annual salary review.
• Co-working space stipend.

Applications are reviewed on a rolling basis.

Include your expected salary and earliest start date with your application.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Charlotte Mercantile.