Billing Team Leader

Since 1953, the system has grown to cover most of Colorado. Tuition reimbursement covers BSN and MSN programs.

Overview:

Our Denials Management team works in Epic and Waystar, with clear productivity targets and weekly AR reviews. We need a Billing Team Leader who knows how to work denials, not just resubmit them. Our headquarters is in Colorado Springs, and about a third of the team works remotely from other countries. This is a full-time remote role. We use an employer of record in India, so you get a proper employment contract, not a freelance agreement. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Essential duties and responsibilities:

• Update payer enrolment and fee schedule issues with the credentialing team.
• Answer patient billing questions and set up payment plans.
• Process refunds for overpayments and credit balances.
• Send patient statements and move accounts to collections per policy.
• Run AR aging and denial reports and flag trends to the supervisor.
• Write appeal letters with supporting documentation from the chart.
• Follow up on unpaid claims by phone and through payer portals.

Minimum qualifications:

• Steady with repetitive work and long phone holds with payers.
• High school diploma or GED; certificate in medical billing preferred.
• Reliable internet and a quiet workspace for remote days.
• Comfortable in Excel for sorting and filtering AR reports.
• Familiarity with EOBs, ERAs and CARC/RARC codes.

Nice to have:

• Epic Resolute or athenahealth billing experience.
• Prior authorization background.
• Hospital UB-04 billing.
• CPB, CPC or CRCS certification.

What we offer:

• Flexible hours.
• Annual salary review.
• Public holidays observed per your country.
• Performance bonus.
• Co-working space stipend.
• Wellness allowance.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Colorado Springs Hospital Inc..