Associate Site Reliability Engineer

Who we are

Most of what we build is back-office software for property managers, including lease tracking, work orders and tenant payments. Customers use our platform to manage equipment rentals: reservations, check-out, damage photos, invoicing and QuickBooks sync. Most engineers work remotely and come into the office one week a quarter for planning.

About the role

Sandhills Software's Production Engineering team owns uptime for services that customers depend on around the clock. You'll split time between engineering work and operational load. Fully remote, but we prefer candidates within a few hours of Pacific time.

In your first few months you will

• Run capacity planning and load tests with k6, Locust or Gatling.
• Reduce toil by measuring it and automating the worst offenders.
• Define SLIs and SLOs with service owners and track error budgets.
• Harden databases and caches with replication, backups and restore drills.

What we're looking for

• Hands-on with metrics, logging and tracing systems.
• Strong programming skills in Go, Python or Java.
• Production experience with Kubernetes and a major cloud provider.
• Clear writing for postmortems and runbooks.
• Working knowledge of TCP/IP, DNS, HTTP and load balancing.
• Infrastructure as code with Terraform or similar.

Desirable

• Contributions to open source observability projects.
• EBPF-based tooling.
• OpenTelemetry instrumentation.

Perks and benefits

Expected salary range: $120,000 - $147,000 per year, plus bonus eligibility.

• Health, dental and vision coverage starting on day one.
• 401(k) with 4% match.
• Paid sick leave.
• Cell phone reimbursement.
• Employee assistance program.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sandhills Software.