Associate Business Analyst

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Headquartered in North Charleston, the company has grown since 2002 by acquiring regional IT providers. Founded in 2002, we now have 540 employees.

Overview

The Associate Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. You will be employed through our employer-of-record partner in North Macedonia, with a local contract and salary paid in local currency. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. You need a reliable internet connection and somewhere quiet to work.

Your responsibilities

• Work with developers and vendors to clarify requirements during the build.
• Support go-lives with hands-on help and issue triage.
• Document business rules, data definitions and report logic.
• Present findings and recommendations to managers and executives.
• Analyse data in Excel and SQL to size problems and measure results.
• Maintain a prioritized backlog with the product owner.

Required qualifications

• 1+ years as a business analyst or in a similar requirements role.
• Working knowledge of SQL for basic queries.
• Jira and Confluence experience.
• Experience writing user stories, requirements documents and test cases.
• Comfortable leading workshops with people who disagree.

Preferred qualifications

• Power BI or Tableau.
• CBAP or PMI-PBA certification.
• Salesforce Administrator certification.

What you get

Salary range: MKD 76,000 - MKD 89,000/month

• Annual team retreat.
• Monthly internet allowance.
• Co-working space stipend.
• Annual learning budget.
• Home office setup budget.

We look at every application, usually within a week.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Westbury Technology Group LLC.