Associate Business Analyst

About us

Clients rely on us for laptop setup, Intune enrollment, backup monitoring and after-hours help when something breaks. Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. After-hours on-call comes around every fourth week.

About the role

Saddleloop is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. This is a full-time remote role. We use an employer of record in the US, so you get a proper employment contract, not a freelance agreement. You will work Dubai business hours, Monday to Friday.

In your first few months you will

• Analyze data in Excel and SQL to size problems and measure results
• Support go-lives with hands-on help and issue triage
• Run requirements sessions with business users and document what they need
• Identify gaps between the system and how people actually do the work
• Work with developers and vendors to clarify requirements during the build
• Document business rules, data definitions and report logic

What you bring

• 1+ years as a business analyst or in a similar requirements role
• Comfortable leading workshops with people who disagree
• Working knowledge of SQL for basic queries
• Familiar with Agile and Scrum

Preferred qualifications

• Process improvement training such as Lean Six Sigma

What you get

Pay: $72,000 - $90,000 annually

• Health insurance through our employer-of-record partner
• Annual learning budget
• Monthly internet allowance
• Paid sick days

We read every application and reply within about a week.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Saddleloop.