Associate Business Analyst

Our engineering, trust and safety, and customer support teams work across offices in Nashville and several other countries. Since 1988, the company has expanded from listings into payments, shipping and seller financing.

JOB SUMMARY

Arbortower is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Remote position. Most of the team is in Nashville, but nobody is required to come in. Weekday working hours, with room to shift your day when needed.

KEY RESPONSIBILITIES

• Work with developers and vendors to clarify requirements during the build.
• Evaluate vendor software against requirements.
• Plan and run user acceptance testing, and track defects to resolution.
• Prepare training materials and job aids for new processes.
• Present findings and recommendations to managers and executives.
• Write user stories and acceptance criteria in Jira.

QUALIFICATIONS

• 1+ years as a business analyst or in a similar requirements role.
• Working knowledge of SQL for basic queries.
• Comfortable leading workshops with people who disagree.
• Advanced Excel skills.
• Experience writing user stories, requirements documents and test cases.
• Bachelor's degree in business, information systems or a related field.
• Jira and Confluence experience.

PREFERRED

• NetSuite, SAP or Dynamics 365 implementation experience.
• Process improvement training such as Lean Six Sigma.
• Finance or supply chain domain knowledge.
• Salesforce Administrator certification.

Compensation: $75,000 to $97,000 annually DOE.

BENEFITS

• Flexible spending account.

Arbortower is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

This position requires a background check.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Arbortower.