Account Handler

Most of our book is personal lines, with a growing share of small commercial accounts. We started in 1969 and have grown to about 120 people. We close at 3 p.m. on Fridays in the summer.

The position

We are adding headcount to this team, so this is a new seat. Must hold or be able to obtain a Property and Casualty licence within 60 days. We pay for licensing and study materials. Employment is through our payroll partner in Nepal. Salary is paid monthly in Nepalese rupees. Core hours are 10:00 AM to 4:00 PM UK time.

Job duties

• Process endorsements, ID cards and certificates of insurance
• Cross-sell life, umbrella and commercial coverage to existing clients
• Maintain licensing and continuing education requirements
• Follow up on quotes by phone, text and email until the client decides
• Review policies at renewal and remarket accounts with large rate increases
• Track your pipeline and monthly commission statements
• Enter applications and notes in Applied Epic or EZLynx
• Help clients start claims and follow up with the carrier

Skills and experience

• 3+ years of sales or customer service experience
• Comfortable making outbound calls and asking for the sale
• Organised follow-up on dozens of open quotes

Schedule: Monday to Friday, 8:30 AM to 5:00 PM

Why work with us

Rate: NPR 93,000 - NPR 120,000 pcm base plus commission

• Company laptop
• Annual salary review
• Co-working space stipend
• Flexible hours
• Annual team retreat
• Health insurance through our employer-of-record partner

Candidates must be eligible to work in Nepal.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canalbench Mutual.