UX/UI Designer - Onboarding

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. Releases go out Tuesday mornings, never on Fridays.

Role overview

Stonehill Data needs another UX/UI Designer - Onboarding who can do both UX thinking and polished visual work. This role owns design for a set of customer workflows that are currently confusing and slow. We want them simpler. Remote position. Most of the team is in New Delhi, but nobody is required to come in. Standard office hours, Monday to Friday, with flexibility around them. A stable internet connection and a backup power option are required.

Essential duties and responsibilities

• Map current workflows and pain points using research and support data
• Work with product managers to define problems and success measures
• Partner with content design on microcopy and error messages
• Write handoff specs covering states, edge cases and responsive behaviour
• Check analytics after launch to see how designs perform
• Design user flows, wireframes and high-fidelity screens in Figma
• Review implemented UI with engineers and file polish tickets

Minimum qualifications

• Portfolio showing process, not just final screens
• Understanding of interaction design principles and usability heuristics
• Comfort running basic user research and usability tests
• Expert in Figma, including auto layout, components and variants

Nice to have

• Basic HTML and CSS
• Dovetail or another research repository

Salary range: ₹13.5-17.5 LPA

Perks and benefits

• Health insurance for you and your family
• Provident fund
• Paid leave

Applications are reviewed weekly.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Stonehill Data Pvt Ltd.