Technical Solutions Architect

About us:

Most work comes in through ConnectWise tickets, with a dispatch board for onsite visits. Dell, HP and Lenovo hardware is sold and supported for schools and local governments, as it has been since 2019. Tickets live in ConnectWise and everyone logs time to the quarter hour.

We are backfilling a position after an internal move. We're looking for someone who has built systems themselves and can still go deep in a technical review. This role sits between sales, delivery and engineering. You'll scope solutions, write architecture documents and stay involved through implementation. Fully remote. You can work from anywhere in the US. Normal business hours, Monday to Friday, with some flexibility. Most communication happens in Slack, with short video calls when needed.

Day to day:

• Guide delivery teams through implementation and answer design questions.
• Design cloud architectures on AWS, Azure or GCP that account for security, cost and availability.
• Support presales with technical answers for RFPs and security questionnaires.
• Estimate effort and help shape statements of work with delivery managers.
• Advise on build-versus-buy decisions and vendor selection.
• Build proofs of concept to test risky assumptions.
• Gather business and technical requirements and turn them into solution designs.
• Track technical debt and propose remediation roadmaps.

Requirements:

• Understanding of security, identity and networking as they apply to architecture.
• Comfortable presenting to both executives and engineers.
• Strong diagramming and documentation skills (Lucidchart, draw, C4 model)

Preferred:

• Background in healthcare (HL7, FHIR) or financial services.
• TOGAF certification.

Compensation and benefits:

$166,000-$200,000/year

• Health, dental and vision coverage starting on day one.
• 401(k) with a 100% match up to 5%.
• 11 paid holidays.
• Cell phone reimbursement.
• Stock options.
• Employee discount.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at New Orleans IT.