Technical Solutions Architect

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Job summary:

The Technical Solutions Architect works with customers and internal engineering to design systems that meet business requirements and actually get built. We're looking for someone who has built systems themselves and can still go deep in a technical review. Our headquarters is in New Delhi, and about a third of the team works remotely from other countries. You will be employed through our employer-of-record partner in Colombia, with a local contract and salary paid in local currency. Few meetings, lots of written updates. Clear written English is a must, as the team works across time zones.

Duties:

• Lead technical discovery workshops with customer stakeholders.
• Produce architecture diagrams, decision records and high-level designs.
• Design cloud architectures on AWS, Azure or GCP that account for security, cost and availability.
• Review designs from engineering teams and flag risks early.
• Guide delivery teams through implementation and answer design questions.
• Estimate effort and help shape statements of work with delivery managers.
• Build proofs of concept to test risky assumptions.
• Advise on build-versus-buy decisions and vendor selection.

What we're looking for:

• 2+ years in software engineering, infrastructure or consulting, with at least three in an architecture role.
• Understanding of security, identity and networking as they apply to architecture.
• Strong diagramming and documentation skills (Lucidchart, draw, C4 model)
• Deep knowledge of at least one major cloud platform.

Why work with us:

• Public holidays observed per your country.
• Paid sick days.
• 20 days paid time off.
• Performance bonus.
• Annual salary review.
• Wellness allowance.

Please include your notice period and salary expectations.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ledgercraft.