Technical Program Manager

Across California, the company runs 14 branch offices and a central depot for hardware staging and imaging. Headquartered in Santa Monica, the company has grown since 1993 by acquiring regional IT providers. Our dress code is a company polo and clean jeans.

The role:

The Technical Program Manager runs technical projects from kickoff to go-live: plans, risks, budgets and the meetings that hold it together. We are headquartered in Santa Monica and have been hiring remotely since 2020. This is a full-time remote role. We use an employer of record in Mexico, so you get a proper employment contract, not a freelance agreement. You will need at least 3 hours of overlap with US Pacific time. We talk mostly in Slack and hop on quick calls when something needs discussing.

Responsibilities:

• Run kickoffs, weekly status meetings and steering committee updates
• Facilitate requirements sessions with business stakeholders
• Escalate blockers early, with options rather than just problems
• Plan cutovers and go-live runbooks with rollback steps
• Organise user acceptance testing and sign-off

Minimum qualifications:

• 3+ years managing technical projects in IT, software or infrastructure
• Strong budget and vendor management skills
• Proficiency with Jira, Smartsheet, MS Project or similar tools
• Experience with both Agile and waterfall delivery
• Comfort holding senior stakeholders to their commitments
• Solid technical grounding in areas like cloud, networking, ERP or software delivery
• Bachelor's degree in IT, engineering, business or a related field

Preferred:

• Certified ScrumMaster (CSM)
• PMP, PMI-ACP or PRINCE2 certification
• ERP implementation experience (SAP, Oracle, NetSuite, Dynamics 365)

What we offer:

• Annual learning budget
• Two weeks of paid leave at year end
• Paid sick days
• Wellness allowance
• Health insurance through our employer-of-record partner

Only shortlisted candidates will be contacted.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at ETL Managed Services.