Technical Product Manager

The product is a mobile app plus a React web dashboard, with a Python and PostgreSQL backend on AWS. Founded in 2015, we now have 90 employees. Code review is required on every pull request, and nobody merges their own changes.

The position:

The Technical Product Manager owns the roadmap for one product area and works daily with engineering, design and customers. Fully remote. You can work from anywhere in the US. Few meetings, lots of written updates. Good written English matters here, since most updates are written.

Your responsibilities:

• Close the loop with sales and customer success on feature requests
• Define success metrics and check them after each release in Amplitude, Mixpanel or Looker
• Present roadmap and results to leadership and key customers
• Query usage data with SQL to find drop-off points
• Interview customers and read support tickets to understand real problems
• Write product requirement documents and user stories with clear acceptance criteria
• Coordinate launches with marketing, sales enablement and support

Who you are:

• Strong writing, including the discipline to keep documents short
• Track record of shipping features that measurably moved a metric
• Practice running customer interviews and synthesizing findings
• Experience writing specs and user stories for engineering teams
• Ability to prioritize with incomplete information

Pay and benefits:

Expected salary range: $153,000-$198,000 a year, plus bonus eligibility.

• Medical, dental and vision insurance
• 401(k) with 4% match
• Paid time off
• Health insurance
• Health, dental and vision coverage starting on day one

EOE. We participate in E-Verify.

Applicants must be authorized to work in the U.S.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at San Bernardino Software.