Technical Product Manager (Remote)

Our engineering group is split into roughly 60 product teams, each owning its services end to end, with on-call shared across time zones. Headquartered in Tucson since 2002, the company now sells in 40 countries and supports customers in 11 languages. Founded in 2002, we now have 930 employees.

About the role

This role opened up after a team member moved internally. This role is for someone who talks to customers every week and can turn what they hear into clear, prioritized work. Remote position. Most of the team is in Tucson, but nobody is required to come in. We do not have many meetings. Most updates happen in writing.

In this role you will

• Query usage data with SQL to find drop-off points.
• Make tradeoff calls on scope, timing and quality.
• Present roadmap and results to leadership and key customers.
• Test prototypes with users alongside designers before engineering starts.
• Interview customers and read support tickets to understand real problems.
• Plan quarterly roadmaps with engineering and design leads.
• Own and prioritize the product backlog in Jira or Linear.

Required qualifications

• Ability to prioritize with incomplete information.
• Understanding of how APIs, databases and web apps fit together.
• Bachelor's degree or equivalent experience.
• Strong writing, including the discipline to keep documents short.
• Comfortable with SQL or a self-service analytics tool.
• Practice running customer interviews and synthesizing findings.
• Track record of shipping features that measurably moved a metric.

Preferred

• Domain knowledge in payments, healthcare or logistics.
• Pragmatic Institute or similar product training.
• Background as an engineer, designer or analyst before moving into product.

The base pay range for this position is $151,000-$182,000/year. Actual pay depends on experience, skills and location.

Benefits

• Health insurance.
• 401(k) with a 100% match up to 5%.
• Paid parental leave.
• Tuition reimbursement.

Yeager Data is an Equal Opportunity Employer, including disability and protected veteran status.

Most hires start within two to three weeks of an offer.

We read every application and reply within about a week.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Yeager Data.