Technical Product Manager

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. Headquartered in Mumbai since 2008, the company now sells in 40 countries and supports customers in 11 languages.

Overview:

This is a new position created as the team has grown over the last year. This role is for someone who talks to customers every week and can turn what they hear into clear, prioritized work. Remote within India. The team meets in Mumbai once a quarter, travel covered. You can set your own hours around a daily morning check-in. You will need a stable internet connection and a backup power source (UPS or inverter).

What you'll do:

• Close the loop with sales and customer success on feature requests
• Write product requirement documents and user stories with clear acceptance criteria
• Coordinate launches with marketing, sales enablement and support
• Make tradeoff calls on scope, timing and quality
• Manage beta programs and collect structured feedback
• Interview customers and read support tickets to understand real problems
• Query usage data with SQL to find drop-off points

Qualifications:

• 2+ years of product management experience on a software product
• Ability to prioritise with incomplete information
• Practice running customer interviews and synthesizing findings
• Bachelor's degree or equivalent experience
• Strong writing, including the discipline to keep documents short
• Comfortable with SQL or a self-service analytics tool
• Track record of shipping features that measurably moved a metric

Nice to have:

• B2B SaaS or marketplace experience
• Background as an engineer, designer or analyst before moving into product
• Experimentation tools like Optimizely or Statsig
• Pragmatic Institute or similar product training

Compensation: ₹15.5-20 LPA

Pay and benefits:

• Health insurance for you and your family
• Provident fund
• Paid leave
• Internet reimbursement
• Group term life insurance

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Himalaya Apps.