Technical Product Manager

EWJ Technologies builds scheduling and dispatch software for field service companies, from two-truck plumbing outfits to regional HVAC contractors. Our main product is a payroll and timekeeping app for hourly workforces, sold by subscription and supported from Guadalajara. Laptops are MacBook Pros, and you pick your own editor.

We need another Technical Product Manager to figure out what to build next in Payments, and to say no to the rest. Remote position. Most of the team is in Guadalajara, but nobody is required to come in. You can set your own hours around a daily morning check-in.

Main duties:

• Define success metrics and check them after each release in Amplitude, Mixpanel or Looker.
• Present roadmap and results to leadership and key customers.
• Test prototypes with users alongside designers before engineering starts.
• Interview customers and read support tickets to understand real problems.
• Query usage data with SQL to find drop-off points.
• Write product requirement documents and user stories with clear acceptance criteria.

Required qualifications:

• 2-4 years of product management experience on a software product.
• Bachelor's degree or equivalent experience.
• Strong writing, including the discipline to keep documents short.

Also helpful:

• Experimentation tools like Optimizely or Statsig.
• Background as an engineer, designer or analyst before moving into product.

What we offer:

• Private health insurance.
• 13th-month bonus.
• Flexible hours.
• Home office equipment.

We may close the role early, so do not wait too long to apply.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at EWJ Technologies.