Technical Product Manager

Content moderation runs around the clock, with reviewers in multiple time zones and languages. We started in 2012 and have grown to about 240 people. Core hours are 10 to 3, and the rest of the day is flexible.

Overview:

This role is for someone who talks to customers every week and can turn what they hear into clear, prioritized work. The Technical Product Manager owns the roadmap for one product area and works daily with engineering, design and customers. You can work from home anywhere in the UK. We have no office requirement. Most communication happens in Slack, with short video calls when needed.

What you'll be doing:

• Define success metrics and check them after each release in Amplitude, Mixpanel or Looker
• Close the loop with sales and customer success on feature requests
• Coordinate launches with marketing, sales enablement and support
• Make tradeoff calls on scope, timing and quality
• Plan quarterly roadmaps with engineering and design leads
• Write product requirement documents and user stories with clear acceptance criteria

Required qualifications:

• 2-4 years of product management experience on a software product
• Strong writing, including the discipline to keep documents short
• Track record of shipping features that measurably moved a metric
• Bachelor's degree or equivalent experience
• Practice running customer interviews and synthesizing findings
• Experience writing specs and user stories for engineering teams
• Ability to prioritise with incomplete information

Nice to have:

• Pragmatic Institute or similar product training
• B2B SaaS or marketplace experience
• Pricing and packaging decisions

Pay and benefits:

• Healthcare cash plan
• Pension scheme with 5% employer contribution
• 28 days annual leave including bank holidays
• Annual bonus

This role is subject to a basic DBS check.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canopylane Online.